Are ticket / gold / private shows supported?

No. I never intended to record these kind of shows and I never tested it. You might be able to record them, but you have to figure it out yourself.

How can I convert the recordings to mp4 / mkv?

To convert the files to another format, you have to remux them. You don't have to reencode them, since the files (usually, have not seen an exception yet) already contain H.264 video and AAC audio. You can remux the files manually with tools like Avidemux, MKVToolNix or FFmpeg or use the remux/transcode step in post-processing.

Streams are not getting recorded even though the model is online

• Is "Leave space on device set" and do you have enough space left?
• Is "Maximum resolution" set? In case maximum resolution is set and ctbrec cannot determine the resolution of a stream, the stream will not be recorded.
• Is "Concurrent Recordings" set and you reached the maximum?

How can I playback the recorded .ts files?

Use one of the following players:

• mpv
• VLC

Enable hardware acceleration in your player otherwise playback may lag.

How can I playback the server recordings?

Use one of the following players:

• mpv
• VLC

If you have direct access to the recordings you can use these players and open the playlist.m3u8. Otherwise use the ctbrec client. Set the Record Location to Remote and configure your server. Under General select the Player of your choice. Then you can start the playback directly from the Recordings tab.

The login for site XYZ does not work anymore and the credentails work in a browser

Stop CTB Recorder. Then open the settings directory (check ConfigurationFile for the location) and delete the cookies file for that site. Start CTB Recorder again and it should work again. If it does not work, check the log file for errors. The log file is called ctbrec.log and you can find it in the installation directory of CTB Recorder. If that does not work go back to your settings directory, go up to the parent directory and delete ctbrec-minimal-browser, if it exists.

It takes a long time until a recording starts for a model

You probably have a lot of models in the "Recording" list. CTB Recorder checks the models one after the other. This is done on purpose to not fire too many requests in a short amount of time because this can cause blocks by the camsites.

Can I run several instances of CTB Recorder

It is possible to define the configuration directory and configuration file, which is used by ctbrec. This way you can create several instances with different configurations. On Windows, create a file called ctbrec.l4j.ini right next to ctbrec.exe. Add one of the following settings or both to the file:

To change the config directory:

-Dctbrec.config.dir=C:\Users\boobface\Desktop\ctbrec\conf

To change only the config file:

-Dctbrec.config=abc.json

On Linux and macOS edit ctbrec.sh and add one or both of the above mentioned settings to the start line (preferably directly after $JAVA):

$JAVA -Dctbrec.config=alternate-settings.json -Djdk.gtk.version=3 -cp ctbrec-1.19.1-final.jar ctbrec.ui.Launcher